Customers with Disabilities Who Have Support Persons
Customers with Disabilities Who Have Support PersonsWho is a support person?
A support person is someone either hired or chosen to help a person with a disability. A support person can be a personal support worker, a volunteer, a family member or spouse or a friend of the person with the disability. A support person in some cases does not necessarily need to have special training or qualifications.
Under the customer service standard, universities must permit persons with disabilities to be accompanied and assisted by their support persons while accessing goods or services.
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